Terms and Conditions

GENERAL TERMS is an online store selling products through the Internet but it also has brick and mortar stores throughout Greece. The company’s primary concern is to set out the terms governing the rights and obligations of to all of you who will visit its websites, which also aim at informing you about your own rights and obligations as well as how you can be best served when seeking and acquiring the products you wish to buy from the store. SECURITY Our company promotes all online credit card transactions through the EUROBANK system. In this way it encrypts all your personal information, including credit card number, name and address, so that they cannot be read or changed when sent over the Internet.
The prices beside each product listed include VAT. The company reserves the right to adjust prices. For some areas of Greece where reduced rates of VAT apply and provided your order is placed with an invoice, then the prices of goods are less than those indicated according to the reduced VAT.
WITHDRAWAL - PRODUCT RETURNS You may return products purchased, without loss and without being obliged to tell us why you wish to return the product, within 14 working days from the date the goods are received. In this case you are only charged with the direct cost of returning the goods. Returns are accepted only if the products you wish to return are in the same condition as when you received them, ie. without the packaging being unsealed or opened, together with the sales receipt or invoice. To avoid disappointment, we recommend that at the time of delivery you carefully check the condition of the products sold and whether their packaging and label are intact, in order to detect any obvious defects (eg. broken merchandise, wrong type, etc.). If you wish to return the products purchased, contact us via e-mail at In case of return and depending on how you chose to pay for your order and how you return them, a refund will be made within 30 days of the date we receive the products. MISCELLANEOUS
1. Force Majeure: If for reasons of force majeure (eg. bad weather conditions, strikes, etc.) we cannot deliver the products to you within the specified time, we will notify you via e-mail, so you can tell us if you want, under these circumstances, to complete your order.
2. Company liability: If the quantities delivered contain a product that proves to be defective, you have the right to return it, with it either being replaced at our expense or a refund given.
3. Fraudulent use of customer’s credit card: Our Company handles your credit card transactions through the EUROBANK system. To provide maximum security the company does not store / retain any information whatsoever concerning your credit card on its servers. Any unauthorized / fraudulent use of your credit card is governed by EUROBANK’s transaction terms respectively.
4. Applicable Law: All transactions made through are governed by the International and European law that regulates issues relating to e-commerce as well as by the Law on Consumer Protection (Law 2251/1994), which regulates matters concerning distance selling. Competent courts are the courts of Athens.
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